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How to customize notification templates

Customising push notification templates in Ronspot allows administrators to tailor the communication sent to users, ensuring it aligns with the organisation's branding and messaging.

Step 1: Access the notification templates

  • Log in to the Ronspot admin panel.
  • In the sidebar menu on the left-hand side, click on Account.
  • Under Account, select Notification templates.

Step 2: Add a new template

  • Click on the Add template button. This action allows you to create a custom notification template that can overwrite the default settings.

Step 3: Select the template name

  • Choose the relevant template name from the list provided.
    • Each template name corresponds to a specific type of notification that Ronspot sends out (see the list of default templates below).
    • Once selected, the default content will be automatically populated in the Subject and Body fields.

Step 4: Customize the notification content

  • Edit the content in the Subject field to reflect the desired subject line of your notification.
  • Modify the Body field to customise the message body.
    • Use this area to add personalised content, instructions, or any other relevant information you want to include in the notification.
    • Available variables are listed on the right side of the screen.

Step 5: Select the zones

  • Select the zones where this template should apply.
    • This option is not available for user-related templates (e.g., registration, password).
    • If a checkbox is disabled, a custom template already exists for that zone

Step 6: Save the template

  • Once you’ve finished customising the template, click on the Create button to save your changes.
  • Your new template will now be used in place of the default one for the selected email type.

 

With these steps, you can easily customise Ronspot's push notification templates to better suit your organisation’s needs. Customising these templates ensures that all communications are consistent with your brand and provide users with clear and relevant information.