---
title: How to allow employees to join a waitlist
description: The waitlist feature in Ronspot allows employees to queue for a spot when a zone is fully booked.
---
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September 10, 2026
# How to allow employees to join a waitlist
## The waitlist feature in Ronspot allows employees to queue for a space when a zone is fully booked.
---
### Table of contents
> 1. [Enable waitlist by user](https://help.ronspot.co/how-to-allow-employees-to-join-a-waitlist#enable-waitlist-by-user)
> 2. [Enable waitlist in bulk (group settings)](https://help.ronspot.co/how-to-allow-employees-to-join-a-waitlist#enable-waitlist-in-bulk)
> 3. [Show/hide waitlist position to users](https://help.ronspot.co/how-to-allow-employees-to-join-a-waitlist#show-hide-queue-position)
> 4. [View users in waitlist](https://help.ronspot.co/how-to-allow-employees-to-join-a-waitlist#view-users-in-queue)
---
### 1. Enable waitlist by user
#### The Ronspot waitlist feature allows employees to queue for a fully booked zone and be automatically assigned a space when one becomes available. Admins can enable or disable waitlist access per user or per group, control whether users see their queue position, and monitor who is currently waiting via Live view. Step 1: Navigate to 'Employees'
- Log in to the [Ronspot admin panel](https://admin.ronspot.ie/).
- Navigate to `Users > Employees`.
#### Step 2: Locate the 'Waitlist' column
- Find the column named `Waitlist` in the employee table.
#### Step 3: Enable waitlist access
- Toggle the switch to `Yes` to allow the employee to join a waitlist when no spaces are available in their preferred zone.
- **If enabled**: The employee will see the option to join a waitlist instead of an unavailable icon when a zone is fully booked. They will move up the list as spots are released until they reach the first position and are automatically assigned a spot.
- **If disabled**: The employee will not have the option to join the waitlist.
If the toggle is greyed out or cannot be changed, the employee may belong to a group whose waitlist access is controlled at the group level. See **Section 2: Enable waitlist in bulk (group settings)** to update the setting for the entire group.
### 2. Enable waitlist in bulk (group settings)
#### Step 1: Navigate to 'Group settings'
- Go to the [admin panel](https://admin.ronspot.ie/).
- Navigate to `Users > Group settings`.
#### Step 2: Edit a group
- Locate the group you want to modify and click on the pencil icon to edit the group.
#### Step 3: Enable waitlist access
- Set the `Join the waitlist` option to `Yes`.
- **If enabled**: All employees in this group will be able to join the waitlist when no spaces are available, just like individual employees. They will move up the list and be automatically assigned a spot once they reach the first position.
- Click on `Save` to apply the changes.
### 3. Show/hide waitlist position to users
#### Step 1: Navigate to 'Zones and maps'
- Go to the [admin panel](https://admin.ronspot.ie/).
- Navigate to `Spaces > Zones and maps`.
#### Step 2: Edit a zone
- Select the zone you want to configure and click on the zone name or pencil icon.
#### Step 3: Access the 'Display' tab
- In the zone settings, go to the `Display `tab.
#### Step 4: Set 'Show waitlist position'
- Configure the `Show waitlist position` option:
- `Yes`: Users will be able to see their position in the waitlist.
- `No`: Users will know they are in the queue, but no further details will be provided about their position.
- Click on `Update` to save the configuration.
### 4. View users in waitlist
#### Step 1: Navigate to 'Live view'
- On the [admin panel](https://admin.ronspot.ie/), navigate to `Insights > Live view`.
#### Step 2: Locate the 'Waitlist' card
- In the top-right corner of the dashboard, locate the 'Waitlist' card.
- The number next to it indicates how many people are currently in the waitlist for the selected days and zone.
#### Step 3: View waitlist details
- If the number is greater than 0, hover over the 'Waitlist' card to view the list of users currently in the waitlist.
---
By following these steps, you can manage the Ronspot waitlist system — enabling access per user or group, controlling position visibility, and monitoring the queue in real time.
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