---
title: How to book a visitor or a colleague
description: Ronspot makes it easy for authorized users to create bookings on behalf of visitors or colleagues. This guide will walk you through the steps to book a space for someone else.
---
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June 18, 2026
# How to book a visitor or a colleague
## Ronspot makes it easy for authorised users to create bookings on behalf of visitors or colleagues. This guide will walk you through the steps to book a space for someone else.
---
### 1. Book a space for a visitor
Depending on your profile permissions, **the ability to book a visitor may or may not be available.**
---
#### 1.1. Access the calendar page
- Navigate to the `Calendar` page from the navigation pane.
---
#### 1.2. Select 'Invite a guest'
- **Web app:** tap the **Book for** dropdown and select the **Invite a guest** option.
- **Mobile app:** Next to the zone selector, you'll see a `...` icon. Click on this icon to extend the view and reveal additional options. Select the **Invite a guest** option .
****
---
#### 1.3. Make the booking
- Proceed to make the booking as you normally would.
- The name `Guest` will be displayed in the booking popup, ensuring that you are booking the correct person.
---
#### 1.3. Add the guest details
An additional popup will appear, asking you for the following information:
- `First name` (required)
- `Last name` (required)
- `Email address` (required)
- `Identification number` (optional)
- `Vehicle number plate` (for parking space only)
- `Size` (for parking space only)
- `Fuel type` (for parking space only)
****
---
#### 1.4. Confirmation
After the booking is complete, the selected visitor will receive an email confirmation with the details of their bookings.
---
#### 1.5. Booking update
1. If you need to edit a booking made for a guest, go to the **Home** screen.
2. Next to **My Bookings**, click the arrow and select **My Invitations**.
3. Your guest booking will be displayed there. Click on the booking to view or edit its details.
---
### 2. Book a space for a colleague
Depending on your profile permissions, **the ability to book on behlaf of a colleague may or may not be available.**
---
#### 2.1. Access the calendar page
- Use the navigation pane to access the **Calendar** page.
---
#### 2.2. Select a colleague
- **Web app:** tap the **Book for** dropdown and select a colleague's name in the dropdown.
- **Mobile app:** Next to the zone selector, you'll see a `...` icon. Click on this icon to extend the view and reveal additional options. Select a colleague's name from the dropdown.
---
#### 2.3. Complete the booking
- After selecting the colleague, proceed with the booking process as usual.
- The name of the selected colleague will be displayed in the booking popup, confirming that you are booking on their behalf.
---
#### 2.4. Confirmation
After finalising the booking, the colleague will receive a confirmation email with the details of the booking (if notifications are enabled).
### Troubleshooting
- **The `...` icon is not visible:** This means that your account does not have the necessary permissions to make bookings on behalf of a visitor or colleague. Contact your administrator if you believe this is an error.
- **I can only book on behalf of colleagues, not visitors:** Booking a Colleague and Booking a Visitor are two different sets of permissions. Contact your administrator if you believe this is an error.
- **I can't select all my colleagues:** This means that your account only has permission to book specific colleagues. Contact your administrator if you believe this is an error.
- **Whose credits will be used:** When you make a booking on behalf of a colleague, the **credits** of the selected colleague will be used, not your own. Booking for a visitor does not require any credits.
These troubleshooting tips should help resolve any issues you encounter while booking on behalf of a colleague. If problems persist, contact your Ronspot administrator for further assistance.
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