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How to create questions and surveys for employees

Ronspot allows administrators to gather valuable feedback and confirmations from employees by adding questions or surveys before or after a booking is made.

Table of contents

  1. Post-booking questions

  2. Pre-booking question (checkbox)

 

Post-booking questions

Post-booking questions appear in a popup immediately after the user completes their booking. A maximum of 5 post-booking per zone are supported. These questions can be used to gather feedback or additional information from users (e.g. food preferences for catering).

Step 1: Access the post-booking questions

  1. Log in to the Ronspot admin panel.
  2. In the sidebar menu, click on Account.
  3. Under Account, select Post-booking questions.

Step 2: Add a New Question

  1. Click on the Add question button to create a new post-booking question.

Step 3: Configure the Question

  1. Topic: Enter a topic for internal use. This will help you identify the question later but will not be visible to users.

  2. Question: Type the question you want to ask users after they complete their booking.

  3. Answer question: Decide if the question is required or optional:

    • Required: Users must answer the question to proceed.
    • Optional: Users can skip the question if they choose.

  4. Answer type: Select the type of answer you expect from users:

    • Dropdown: Users can select one answer from a list of options.
    • Text box: Users can type a freeform answer.
    • Yes/No: Users choose either "Yes" or "No".
    • Checkbox: Users can tick one or more boxes.

  5. Answer options (for Dropdown, Yes/No and Tick Box):

    • Enter the different answers available.
    • Click on +Add another option to add more answer choices.

  6. Zone: Select the zones where you want this question to be displayed. Zones could represent different areas or groups within your organization.

  7. Status: Choose Active to make the question visible to users.

Step 4: Save the question

  1. After configuring all the settings, click on the Create button to save the question.
  2. Repeat the process to add more questions.

Notes:

  • You can add up to 5 post-booking questions per zone.
  • Use the drag-and-drop feature to change the order of the questions.

 

Pre-booking questions (checkbox)

Pre-booking questions are presented as a checkbox that users must tick before completing their booking. Only one pre-booking question can be added per zone.This is particularly useful for getting users to accept terms or conditions before proceeding.

Step 1: Access pre-booking questions

  1. Log in to the Ronspot admin panel.
  2. In the sidebar menu, click on Account.
  3. Under Account, select Pre-booking questions.

Step 2: Add a new question

  1. On the Pre-booking questions page, click on the Add question button to create a new pre-booking message.

Step 3: Configure the question

  1. Zone: Select the zone where you want this message to appear. This could be specific areas like parking zones or meeting rooms.

  2. Title: Enter a title for internal use only. This will not be visible to users but will help you identify the message later.

  3. Content: Type the message that will appear next to the checkbox. For example, "I accept the booking terms."

  4. Status: Select Active to make the message visible to users.

Step 4: Save the question

Once configured, click on the Create button to save the message.

Notes:

  • You can only add one pre-booking question per zone.
  • If you need to ask multiple questions, consider using post-booking questions instead.

 

By following these steps, you can create and customise both pre-booking and post-booking questions in Ronspot, allowing you to collect necessary information, confirmations, and feedback from your employees in an efficient and organised manner.