How to create questions and surveys for employees
Ronspot allows administrators to gather valuable feedback and confirmations from employees by adding questions or surveys before or after a booking is made.
Table of contents
Post-booking questions
Post-booking questions appear in a popup immediately after the user completes their booking. A maximum of 5 post-booking per zone are supported. These questions can be used to gather feedback or additional information from users (e.g. food preferences for catering).
Step 1: Access the post-booking questions
- Log in to the Ronspot admin panel.
- In the sidebar menu, click on
Account
. - Under
Account
, selectPost-booking questions
.
Step 2: Add a New Question
- Click on the
Add question
button to create a new post-booking question.
Step 3: Configure the Question
-
Topic
: Enter a topic for internal use. This will help you identify the question later but will not be visible to users. -
Question
: Type the question you want to ask users after they complete their booking. -
Answer question
: Decide if the question is required or optional:- Required: Users must answer the question to proceed.
- Optional: Users can skip the question if they choose.
-
Answer type
: Select the type of answer you expect from users:- Dropdown: Users can select one answer from a list of options.
- Text box: Users can type a freeform answer.
- Yes/No: Users choose either "Yes" or "No".
- Checkbox: Users can tick one or more boxes.
-
Answer options
(for Dropdown, Yes/No and Tick Box):- Enter the different answers available.
- Click on
+Add another option
to add more answer choices.
-
Zone
: Select the zones where you want this question to be displayed. Zones could represent different areas or groups within your organization. -
Status
: ChooseActive
to make the question visible to users.
Step 4: Save the question
- After configuring all the settings, click on the
Create
button to save the question. - Repeat the process to add more questions.
Notes:
- You can add up to 5 post-booking questions per zone.
- Use the drag-and-drop feature to change the order of the questions.
Pre-booking questions (checkbox)
Pre-booking questions are presented as a checkbox that users must tick before completing their booking. Only one pre-booking question can be added per zone.This is particularly useful for getting users to accept terms or conditions before proceeding.
Step 1: Access pre-booking questions
- Log in to the Ronspot admin panel.
- In the sidebar menu, click on
Account
. - Under
Account
, selectPre-booking questions
.
Step 2: Add a new question
- On the
Pre-booking questions
page, click on theAdd question
button to create a new pre-booking message.
Step 3: Configure the question
-
Zone
: Select the zone where you want this message to appear. This could be specific areas like parking zones or meeting rooms. -
Title
: Enter a title for internal use only. This will not be visible to users but will help you identify the message later. -
Content
: Type the message that will appear next to the checkbox. For example, "I accept the booking terms." -
Status
: SelectActive
to make the message visible to users.
Step 4: Save the question
Once configured, click on the Create
button to save the message.
Notes:
- You can only add one pre-booking question per zone.
- If you need to ask multiple questions, consider using post-booking questions instead.
By following these steps, you can create and customise both pre-booking and post-booking questions in Ronspot, allowing you to collect necessary information, confirmations, and feedback from your employees in an efficient and organised manner.