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How to Customize Push Notification Templates

Customizing push notification templates in Ronspot allows administrators to tailor the communication sent to users, ensuring it aligns with the organization's branding and messaging.


Table of Contents

  1. Create a New Push Notification Template
  2. Default Push Notification Templates

 

Create a New Push Notification Template

Step 1: Access the Emails & Notifications Section

  • Log in to the Ronspot admin panel.
  • In the sidebar menu on the left-hand side, click on Advanced Settings.
  • Under Advanced Settings, select Emails & Notifications.

Step 2: Add a New Template

  • On the Emails & Notifications page, click on the Add New Template button.
    This action allows you to create a custom email template that can overwrite the default settings.

Step 3: Select the Template Name

  • Email/Notification : Select Notification
  • Category: Choose the relevant template name from the list provided.
    • Each template name corresponds to a specific type of email or notification that Ronspot sends out (see the list of default templates below).

Step 4: Customize the Email Content

  • Edit the content in the Subject/Title field to reflect the desired subject line of your email.
  • Modify the Content/Body field to customize the message body.
    • Use this area to add personalized content, instructions, or any other relevant information you want to include in the email.
    • Available variables are listed on the right side on the screen.

Step 5: Save the Template

  • Once you’ve finished customizing the template, click on the Create button to save your changes.
  • Your new template will now be used in place of the default one for the selected email type.

 

Default Push Notification Templates

Here are the default push notification templates you can customize:

Template Subject/Title Content/Body
Booking Reminder | Check-in required Check-in reminder You have spot #spotnumber# booked for today, please check in to indicate usage.
Booking Reminder | Hourly booking ending soon Hourly booking ending soon Your current hourly booking is coming to an end soon, please ensure you vacate the spot by the time specified in your booking.
Booking Reminder | Spot assigned by team leader Space #spotnumber# assigned to you on #BookingDate# Space #spotnumber# has been assigned to you on #BookingDate#.
Booking Reminder | Upcoming booking (all-day) Require your spot tomorrow? You have spot #SpotName# booked for tomorrow. Is it still required? If not, please release it and allow a colleague to use it instead.
Booking Reminder | Upcoming booking (hourly) Require your spot? You have spot #SpotName# in #ZoneName# booked (#StartTime# – #EndTime#). Is it still required? If not, please release it and allow a colleague to use it instead.
Booking Reminder | Upcoming booking (scheduled) Require your upcoming spot booking? You have one or more spots reserved. Are they still required? If not, please release them and allow a colleague to use them instead.
Pending Request | Request timed out or failed Booking request uncompleted Your pending booking request was not completed. Please try again, if repeated contact support. Request details are:
Zone: #ZoneName#
Space: #SpotNumber#
Date: #BookingDate# #BookingPeriodHourly#
Pending Request | Space assigned Booking request completed – Spot assigned Your booking request has completed. Space assigned:
Zone: #ZoneName#
Space: #SpotNumber#
Date: #BookingDate# #BookingPeriodHourly#
Please follow up questions if you have not done so already. #PostBookingQuestionsLink#
Pending Request | Space not available Booking request unfulfilled Your pending booking request was not fulfilled. No space available at the time. Request details are:
Zone: #ZoneName#
Space: #SpotNumber#
Date: #BookingDate# #BookingPeriodHourly#
Unused Booking | Booking reported as unused Ronspot – Unused Space Ronspot Administrator wishes to notify you that you have a space booked today but appear to not be using it.
Violation | Please move your vehicle (offender) Report Parking Violation Notification It appears you have parked your vehicle in the incorrect parking bay, #ViolatedParkingBayNumber#. Please make contact with security to resolve.
Violation | Vehicle reported Report Parking Violation Notification You reported car registration #ViolatorPlateNumber# for parking bay #ViolatedParkingBayNumber# on #ViolationDate#


With these steps, you can easily customize Ronspot's push notification templates to better suit your organization’s needs. Customizing these templates ensures that all communications are consistent with your brand and provide users with clear and relevant information.