---
title: How to add new users to Ronspot
description: This guide provides a comprehensive walkthrough of adding new users to Ronspot, whether individually or in bulk, and details the process of adding new administrators. By following these steps, you can efficiently manage user access and permissions within the Ronspot system.
---

[Skip to content](https://help.ronspot.co/how-to-add-new-users-in-ronspot#main-content)

[Open support ticket](https://help.ronspot.co/kb-tickets/new?hsLang=en) [Track my tickets](https://ronspot.co/customer-portal?hsLang=en)

[![Ronspot Flexwork](https://help.ronspot.co/hubfs/greenlogo-2.svg)](https://ronspotflexwork.com/)

- [Platform](https://ronspotflexwork.com/platform/)
  
  Show submenu for Platform

    - [Parking Management System](https://ronspotflexwork.com/office-parking-management/)
    - [Desk Booking System](https://ronspotflexwork.com/desk-booking-system/)
    - [Meeting Room Booking System](https://ronspotflexwork.com/meeting-room-booking-system/)
    - [Workplace Analytics](https://ronspotflexwork.com/workplace-analytics/)
    - [Integrations](https://ronspotflexwork.com/integrations/)
- Solutions
  
  Show submenu for Solutions

    - [Employee Experience](https://ronspotflexwork.com/employee-experience/)
    - [Workplace Operations](https://ronspotflexwork.com/workplace-operations/)
    - [Space Planning](https://ronspotflexwork.com/space-management/)
    - [Customer Case Studies](https://ronspotflexwork.com/case-studies/)
- [Pricing](https://ronspotflexwork.com/pricing/)
- Resources
  
  Show submenu for Resources

    - [Help Centre](https://help.ronspot.co/)
    - [Product Updates](https://ronspotflexwork.com/feature-releases/)
    - [System Status](https://ronspotflexwork.com/system-status/)
- [Contact](https://ronspotflexwork.com/contact-us/)

Open main navigation

Close main navigation

- [Platform](https://ronspotflexwork.com/platform/)
  
  Show submenu for Platform

    - [Parking Management System](https://ronspotflexwork.com/office-parking-management/)
    - [Desk Booking System](https://ronspotflexwork.com/desk-booking-system/)
    - [Meeting Room Booking System](https://ronspotflexwork.com/meeting-room-booking-system/)
    - [Workplace Analytics](https://ronspotflexwork.com/workplace-analytics/)
    - [Integrations](https://ronspotflexwork.com/integrations/)
- Solutions
  
  Show submenu for Solutions

    - [Employee Experience](https://ronspotflexwork.com/employee-experience/)
    - [Workplace Operations](https://ronspotflexwork.com/workplace-operations/)
    - [Space Planning](https://ronspotflexwork.com/space-management/)
    - [Customer Case Studies](https://ronspotflexwork.com/case-studies/)
- [Pricing](https://ronspotflexwork.com/pricing/)
- Resources
  
  Show submenu for Resources

    - [Help Centre](https://help.ronspot.co/)
    - [Product Updates](https://ronspotflexwork.com/feature-releases/)
    - [System Status](https://ronspotflexwork.com/system-status/)
- [Contact](https://ronspotflexwork.com/contact-us/)
- [Open support ticket](https://help.ronspot.co/kb-tickets/new)
- [Track my tickets](https://ronspot.co/customer-portal)
- [Book a Demo](https://ronspotflexwork.com/book-a-demo/)

[Book a Demo](https://ronspotflexwork.com/book-a-demo/)

 Need help with Ronspot?

- There are no suggestions because the search field is empty.

1. [Help Centre](https://help.ronspot.co/?hsLang=en)
2. [User Management](https://help.ronspot.co/user-management?hsLang=en)
3. [User Authentication](https://help.ronspot.co/user-management?hsLang=en#user-authentication)

May 8, 2026

# How to add new users to Ronspot

## This guide provides a comprehensive walkthrough of adding new users to Ronspot, whether individually or in bulk, and details the process of adding new administrators.

### Table of contents

> 1. [Introduction](https://help.ronspot.co/how-to-add-new-users-in-ronspot#introduction)
> 2. [Adding a single employee](https://help.ronspot.co/how-to-add-new-users-in-ronspot#adding-an-employee)
> 3. [Bulk import of employees (CSV)](https://help.ronspot.co/how-to-add-new-users-in-ronspot#bulk-import-of-employees)
> 4. [Adding a new administrator](https://help.ronspot.co/how-to-add-new-users-in-ronspot#adding-a-new-administrator) 
>      1. ##### [Administrator permissions](https://help.ronspot.co/how-to-add-new-users-in-ronspot#admin-permissions)

### 1. Introduction

There are 4 ways for employees to join your Ronspot account:

1. **Individual user addition**: Administrators can add employees individually through the admin panel.
2. **Bulk import**: Administrators can import multiple employees at once using a CSV file.
3. **Single Sign-On (SSO)**: [If Single Sign-On is connected](https://help.ronspot.co/how-to-configure-user-authentication?hsLang=en), employees can log in directly without the need to register.
4. **Self-registration**: [Employees can manually register](https://help.ronspot.co/how-to-register-and-log-in-to-ronspot?hsLang=en#signing-up-with-an-email-address) using their company email address. Their accounts will need to be verified, either by the administrator or through email confirmation by the employee.

 

2\. Adding a single employee

#### Step 1: Navigate to 'Employees'

- Log in to the [Ronspot admin panel](https://admin.ronspot.ie/).
- Navigate to `Users > Employees`.

#### Step 2: Click 'Add Employee'

- Click on the `Add Employee` button in the top right corner.

#### Step 3: Fill in the following fields

- `Email`: Enter the employee’s email address.
- `First Name`: Enter the employee’s first name.
- `Last Name`: Enter the employee’s last name.
- `Password`: Choose a password or click on the **Generate** button to automatically generate one.
- `Group` *(Optional)*: The employee will automatically inherit the settings from this group.
- `Default Zone` *(Optional)*: This zone will be selected by default in the employee’s account.
- `Notify employee by email`: Tick this option to send the employee an email with their account details.

- Click on `Add` to finalise the process.

![screenshot-add-employee2](https://help.ronspot.co/hs-fs/hubfs/screenshot-add-employee2.png?width=670&height=522&name=screenshot-add-employee2.png)

### 3. Bulk import of employees

#### Step 1: Navigate to 'Employees'

- Log in to the [Ronspot admin panel](https://admin.ronspot.ie/).
- Navigate to `Users > Employees`.

#### Step 2: Click 'Import employees'

- Click on the `Import employees` button in the top right corner.

#### Step 3: Configure the following fields

![import1](https://help.ronspot.co/hs-fs/hubfs/import1.png?width=670&height=366&name=import1.png)

- `Notify employee by email`: 
    - **Yes**: Imported employees will automatically receive an email notification that an account has been created for them.
    - **No**: Imported employees won’t receive any email notification about the import.
- `Automatically generate passwords`: 
    - **Yes**: A random password will be automatically created and sent to the imported employees.
    - **No**: No password will be automatically generated (you can set a password manually in the CSV file).
- `Select the employee status`: 
    - **Active**: Imported employees will be able to log in immediately after the import.
    - **Inactive**: Imported employees won’t be able to log in until their account is manually activated.

#### Step 4: Create your CSV file

- Click on the link `Download sample file` to create your CSV file.

#### **Notes**:

 Ensure that the column names in the header/first row match the names below.

- **Column A**: `FirstName`
- **Column B**: `LastName`
- **Column C**: `Email`
- **Column D**: `Password` *(optional—leave blank if not needed; if “Automatically Generate Passwords” is selected, this column will be ignored)*
- **Column E**: `CarPlate` *(optional—leave blank if not needed; type the vehicle registration plate, use commas to add more than one)*
- **Column F**: `GroupName` *(optional—leave blank if not needed; type the name of an existing group to automatically add this employee to the group)*
- **Column G**: `TeamName` *(optional—leave blank if not needed; type the name of an existing team to automatically add this employee to the team)*
- **Column H**: `TeamLeader` *(optional—leave blank if not needed; type the name of an existing team to make this employee a leader of this team)*
- **Column I**: `DefaultZone` *(optional—leave blank if not needed; type the name of an existing zone to display this zone by default on the employee’s account)*

**Tip:** When saving your file, please choose **CSV UTF-8 (Comma-delimited) (.csv)** instead of regular **Comma-separated Values (.csv)** to correctly handle accented characters.

#### Step 5: Upload your CSV file

- Click on `Choose file` and select your CSV file.
- Click on the `Upload` button.

#### Step 6: Confirm the import

![import2](https://help.ronspot.co/hs-fs/hubfs/import2.png?width=670&height=506&name=import2.png)

The next page is a preview page that evaluates each row and value in your CSV file. **No employees have been imported** into the Ronspot System at this point.

- **Green rows**: Valid values. These rows are selected by default and will be imported when you click the **Import Employees** button at the top of the grid.
- **Red rows**: An error message will appear in the Status column, indicating what was invalid and why. These rows cannot be selected and will not be imported.

Click on the `Import employees` button to confirm.

**If you have invalid rows**, decide whether to:

- Go back and edit your CSV file and re-attempt the full upload.
- Proceed and import the currently selected rows, then add the remaining rows in a separate CSV file or one by one.

#### Step 7: Monitor import progress

**![import3](https://help.ronspot.co/hs-fs/hubfs/import3.png?width=670&height=523&name=import3.png)**

- Importing employees may take some time.
- Feel free to leave the page and refresh it to monitor the progress. You can access it from the `Users > Employees` page by clicking the `Upload employees` button, and then the`Import status` button.

 

### 4. Adding a new administrator

#### Step 1: Navigate to 'Administrators'

- **Log in** to the Ronspot admin panel.
- Navigate to `Users > Administrators`.

#### Step 2: Click the 'Add' icon

- Click on the yellow `+` icon in the top right corner.

#### Step 3: Complete the following fields:

![admin-add](https://help.ronspot.co/hs-fs/hubfs/admin-add.png?width=670&height=531&name=admin-add.png)

- `Email`: Enter the administrator’s email address.
- `First Name`: Enter the administrator’s first name.
- `Last Name`: Enter the administrator’s last name.
- `Multi-Factor Authentication (MFA)`: 
    - **Yes** (recommended): An email will be automatically sent to the administrator after entering credentials. Clicking on the link grants access to the admin panel.
    - **No**: The administrator can log in directly after entering their credentials.

**What is Multi-Factor Authentication?** MFA serves as an additional layer of security for the Ronspot admin panel. This feature enhances security measures by requiring administrators to receive an email notification every time they log in. To confirm their identity and gain access to the admin panel, administrators must click the provided link.

- `Permission Level`: 
    - **Full**: Access to all tabs in the sidebar menu.
    - **Basic**: Limited access to booking data and analytics (view only, no editing permissions). See breakdown below.
- `Zone`: Select the zones you want to give the administrator access to. 
    - **Note:** When an administrator creates a new zone, this particular administrator will automatically receive default access to it. Other administrators’ profiles will have to be updated manually.
- `Password`: Must be at least 10 characters long and contain at least one number, one uppercase letter, one lowercase letter, and one special character.
- `Send email alert for new user registrations`: Tick the box if you wish to inform this administrator of any new users joining the system.
- Click the `Add` button.

##### **Administrator permissions breakdown:**

| **Menu** | **Basic** | **Full** |
| --- | --- | --- |
| **Insights** | ✅ | ✅ |
| Live view | ✅ | ✅ |
| Edit | 🔲 | ✅ |
| Dashboard | ✅ | ✅ |
| Reports | ✅ | ✅ |
| **Bookings** | ✅ | ✅ |
| Space bookings | ✅ | ✅ |
| Edit | 🔲 | ✅ |
| Room bookings | ✅ | ✅ |
| Edit | 🔲 | ✅ |
| Scheduler | 🔲 | ✅ |
| Closing dates | 🔲 | ✅ |
| **Spaces** | 🔲 | ✅ |
| Zones and maps | 🔲 | ✅ |
| Parking spaces | 🔲 | ✅ |
| Desks | 🔲 | ✅ |
| Meeting rooms | 🔲 | ✅ |
| **Users** | 🔲 | ✅ |
| Employees | 🔲 | ✅ |
| Administrators | 🔲 | ✅ |
| Login methods | 🔲 | ✅ |
| Groups settings | 🔲 | ✅ |
| Teams permissions | 🔲 | ✅ |
| Emergency roles | 🔲 | ✅ |
| **Account** | 🔲 | ✅ |
| General settings | 🔲 | ✅ |
| Email templates | 🔲 | ✅ |
| Notification templates | 🔲 | ✅ |
| Admin alerts | 🔲 | ✅ |
| Pre-booking questions | 🔲 | ✅ |
| Post-booking questions | 🔲 | ✅ |
| Integrations | 🔲 | ✅ |
| **Top right menu** | ✅ | ✅ |
| My profile | 🔲 | ✅ |
| Getting started | 🔲 | ✅ |
| Licences | ✅ | ✅ |
| Delete account | 🔲 | ✅ |
| New features | 🔲 | ✅ |
| Help centre | 🔲 | ✅ |
| Contact us | 🔲 | ✅ |

---

This guide provides a comprehensive walkthrough of adding new users to Ronspot, whether individually or in bulk, and details the process of adding new administrators. By following these steps, you can efficiently manage user access and permissions within the Ronspot system.

- [User Guide](https://help.ronspot.co/user-guide?hsLang=en#main-content)

    - [Quick Start](https://help.ronspot.co/user-guide?hsLang=en#quick-start)
    - [Core Features](https://help.ronspot.co/user-guide?hsLang=en#core-features)
    - [Advanced Features](https://help.ronspot.co/user-guide?hsLang=en#advanced-features)
    - [Meetings](https://help.ronspot.co/user-guide?hsLang=en#meetings)
    - [Troubleshooting](https://help.ronspot.co/user-guide?hsLang=en#troubleshooting)
- [Account Setup](https://help.ronspot.co/account-setup?hsLang=en#main-content)

    - [Map Configuration](https://help.ronspot.co/account-setup?hsLang=en#map-configuration)
    - [Space Management](https://help.ronspot.co/account-setup?hsLang=en#space-management)
    - [Account Customisation](https://help.ronspot.co/account-setup?hsLang=en#account-customisation)
- [User Management](https://help.ronspot.co/user-management?hsLang=en#main-content)

    - [User Authentication](https://help.ronspot.co/user-management?hsLang=en#user-authentication)
    - [Managing Users](https://help.ronspot.co/user-management?hsLang=en#managing-users)
    - [User Permissions](https://help.ronspot.co/user-management?hsLang=en#user-permissions)
- [Rules & Priorities](https://help.ronspot.co/rules-priorities?hsLang=en#main-content)

    - [Confirmation & Auto-Cancellation](https://help.ronspot.co/rules-priorities?hsLang=en#confirmation-auto-cancellation)
    - [Demand Management](https://help.ronspot.co/rules-priorities?hsLang=en#demand-management)
    - [Priorities & Restrictions](https://help.ronspot.co/rules-priorities?hsLang=en#priorities-restrictions)
- [Integrations](https://help.ronspot.co/integrations?hsLang=en#main-content)

    - [Single Sign-On](https://help.ronspot.co/integrations?hsLang=en#single-sign-on)
    - [HR Systems](https://help.ronspot.co/integrations?hsLang=en#hr-systems)
    - [Meeting Sync](https://help.ronspot.co/integrations?hsLang=en#meeting-sync)
    - [Access Control Systems](https://help.ronspot.co/integrations?hsLang=en#access-control-systems)
    - [Workplace Sensors](https://help.ronspot.co/integrations?hsLang=en#workplace-sensors)

[![Ronspot Flexwork](https://help.ronspot.co/hubfs/greenlogo-2.svg "Ronspot Flexwork")](https://ronspotflexwork.com/)

 Download the user guide

**[Parking user guide](https://ronspotflexwork.com/ronspot-parking-user-guide-en.pdf)[Desk user guide](https://ronspotflexwork.com/ronspot-desk-user-guide-en.pdf)        [M](https://ronspotflexwork.com/ronspot-meeting-user-guide-en.pdf)[eeting user guide](https://ronspotflexwork.com/ronspot-meeting-user-guide-en.pdf)**

 

Download the app

[![App-Store-Button](https://help.ronspot.co/hs-fs/hubfs/App-Store-Button.png?width=121&height=36&name=App-Store-Button.png)](https://apps.apple.com/ie/app/ronspot-desk-parking-mgt/id1290760801)     [![Google-Play-Button](https://help.ronspot.co/hs-fs/hubfs/Google-Play-Button.png?width=123&height=36&name=Google-Play-Button.png)](https://play.google.com/store/apps/details?id=ie.jemstone.ronspot&hl=en)

 

Ronspot Ltd, ATU iHubs, Dublin Road, Galway, H91 DCH9, Ireland — Ronspot® is a registered trademark. Copyright © 2025 Ronspot Ltd. All Rights Reserved.

<https://www.linkedin.com/company/ronspot/> <https://vimeo.com/ronspot> <https://play.google.com/store/apps/details?id=ie.jemstone.ronspot&hl=en&pli=1> <https://apps.apple.com/ie/app/ronspot-desk-parking-mgt/id1290760801?ls=1>