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How to Configure Booking Reminders 

Ronspot provides a flexible system for managing booking reminders to ensure smooth operations.

Step 1: Navigate to 'Zones/Maps'

Step 2: Edit a Zone

  • Choose the zone you want to configure by clicking on it.
  • Click on the Edit button to enter the zone settings.

Step 3: Go to the 'Reminders' Tab

    • In the zone settings, click on the Reminders tab.

    Step 4: Configure the Reminders

    Ronspot supports different types of bookings, each with its own reminder settings. There are three booking types you need to be aware of:

    • Hourly Bookings:
      • This corresponds to the Parking Spaces or Desks  with Booking Length:Hourly
    • All-Day Bookings:
      • This corresponds to the Parking Spaces or Desks  with Booking Length:All-Day
    • Scheduled Bookings:
      • This corresponds to the scheduled spots in the Scheduler

    You can configure reminders for each booking type as follows:

    • Send Reminders:

      • Choose how reminders should be sent:
        • By email
        • By notification
        • By email and notification
        • No reminders

    • Reminder Frequency:

      • Hourly Bookings:
        • Reminders can be sent on the same day as the booking or 1 day before.
      • All-Day Bookings:
        • Reminders are sent 1 day before the booking.
      • Scheduled Bookings:
        • Reminders can be sent 1 day before each booking or once a week (on specific days).

    • Reminder Time:

      • Set the time of day when the reminder will be sent.
      • For hourly bookings, the time is automatically calculated based on the booking start time (options include 3hrs, 2hrs, 1hr, or 30min before the start time).

    If you are interested in the Auto-Cancellation, please refer to this article.

    Step 5: Configure the End Reminders (Hourly Bookings Only)

    For hourly bookings, you can set up an additional reminder when the booking is nearing its end.

    • Booking End Reminder:

      • Enable this option to send a reminder as the booking is about to end.

    • Booking End Reminder Time:

      • Set the reminder time relative to the booking end time (options include 5, 10, 15, 20, or 30 minutes before the booking ends).

    Step 6: Save Your Settings

    • Once you've configured all the desired settings, don't forget to click on the Update button to save your changes.

     

    By following these steps, you can ensure that your employees are adequately reminded of their bookings, helping to optimize resource usage within your organization.