---
title: How to cancel unconfirmed bookings automatically
description: By following these steps, you can ensure that unused bookings are automatically canceled, freeing up space for others and maintaining efficient use of resources within your organization.
---
[Skip to content](https://help.ronspot.co/how-to-enable-automatic-cancellation-of-bookings#main-content)
[Open support ticket](https://help.ronspot.co/kb-tickets/new?hsLang=en) [Track my tickets](https://ronspot.co/customer-portal?hsLang=en)
[](https://ronspotflexwork.com/)
- [Platform](https://ronspotflexwork.com/platform/)
Show submenu for Platform
- [Parking Management System](https://ronspotflexwork.com/office-parking-management/)
- [Desk Booking System](https://ronspotflexwork.com/desk-booking-system/)
- [Meeting Room Booking System](https://ronspotflexwork.com/meeting-room-booking-system/)
- [Workplace Analytics](https://ronspotflexwork.com/workplace-analytics/)
- [Integrations](https://ronspotflexwork.com/integrations/)
- Solutions
Show submenu for Solutions
- [Employee Experience](https://ronspotflexwork.com/employee-experience/)
- [Workplace Operations](https://ronspotflexwork.com/workplace-operations/)
- [Space Planning](https://ronspotflexwork.com/space-management/)
- [Customer Case Studies](https://ronspotflexwork.com/case-studies/)
- [Pricing](https://ronspotflexwork.com/pricing/)
- Resources
Show submenu for Resources
- [Help Centre](https://help.ronspot.co/)
- [Product Updates](https://ronspotflexwork.com/feature-releases/)
- [System Status](https://ronspotflexwork.com/system-status/)
- [Contact](https://ronspotflexwork.com/contact-us/)
Open main navigation
Close main navigation
- [Platform](https://ronspotflexwork.com/platform/)
Show submenu for Platform
- [Parking Management System](https://ronspotflexwork.com/office-parking-management/)
- [Desk Booking System](https://ronspotflexwork.com/desk-booking-system/)
- [Meeting Room Booking System](https://ronspotflexwork.com/meeting-room-booking-system/)
- [Workplace Analytics](https://ronspotflexwork.com/workplace-analytics/)
- [Integrations](https://ronspotflexwork.com/integrations/)
- Solutions
Show submenu for Solutions
- [Employee Experience](https://ronspotflexwork.com/employee-experience/)
- [Workplace Operations](https://ronspotflexwork.com/workplace-operations/)
- [Space Planning](https://ronspotflexwork.com/space-management/)
- [Customer Case Studies](https://ronspotflexwork.com/case-studies/)
- [Pricing](https://ronspotflexwork.com/pricing/)
- Resources
Show submenu for Resources
- [Help Centre](https://help.ronspot.co/)
- [Product Updates](https://ronspotflexwork.com/feature-releases/)
- [System Status](https://ronspotflexwork.com/system-status/)
- [Contact](https://ronspotflexwork.com/contact-us/)
- [Open support ticket](https://help.ronspot.co/kb-tickets/new)
- [Track my tickets](https://ronspot.co/customer-portal)
- [Book a Demo](https://ronspotflexwork.com/book-a-demo/)
[Book a Demo](https://ronspotflexwork.com/book-a-demo/)
Need help with Ronspot?
- There are no suggestions because the search field is empty.
1. [Help Centre](https://help.ronspot.co/?hsLang=en)
2. [Rules & Priorities](https://help.ronspot.co/rules-priorities?hsLang=en)
3. [Confirmation & Auto-Cancellation](https://help.ronspot.co/rules-priorities?hsLang=en#confirmation-auto-cancellation)
September 14, 2026
# How to cancel unconfirmed bookings automatically
## Ensure that unused bookings are automatically cancelled, freeing up space for others and maintaining efficient use of resources within your organisation.
---
### Table of contents
> 1. [Disambiguation](https://help.ronspot.co/how-to-enable-automatic-cancellation-of-bookings#reminder-vs-checkin)
> 2. [Booking reminders with auto-cancellation](https://help.ronspot.co/how-to-enable-automatic-cancellation-of-bookings#reminders-with-cancellation)
> 3. [Check-in with auto-cancellation](https://help.ronspot.co/how-to-enable-automatic-cancellation-of-bookings#check-in-with-cancellation)
### 1. Overview: Booking confirmation methods
Ronspot offers two ways to automatically cancel unconfirmed bookings, helping you keep spaces available for employees who need them:
1. **Mandatory confirmation in booking reminder** – Users receive a booking reminder via email and/or notification and must confirm their booking before a set deadline. If they fail to do so, their booking is automatically cancelled.
2. **Mandatory check-in** – Users must check in for their booking within the required timeframe. If they do not check in, their booking is automatically cancelled, freeing up the space for others.
This guide will walk you through the process of setting up each method, helping you ensure that unused spaces are made available to other employees efficiently.
### 2. Booking reminders with auto-cancellation
#### Step 1: Navigate to 'Zones and maps'
- Log in to the [Ronspot admin panel](https://admin.ronspot.ie/).
- Navigate to `Spaces > Zones and Maps`.
#### Step 2: Select and edit the zone
- Choose the zone you want to configure.
- Click on the zone name or the pencil button to enter the zone settings.
#### Step 3: Go to the 'Reminders' tab
- In the zone settings, click on the `Reminders` tab.
#### Step 4: Enable the reminders
- **Send reminders:** Choose how reminders should be sent: `By email`, `By notification` or `By email and notification`
For more detailed instructions on configuring booking reminders, [please read this article](https://help.ronspot.co/how-to-configure-booking-reminders?hsLang=en).
#### Step 5: Configure the following fields:
- **Confirmation required in reminder**
- `Yes`: Enabling this option adds `Yes - Required` and `No - Release` buttons to the booking reminder. If the user does not confirm, their booking is automatically cancelled.
- `No`: No confirmation will be required, and bookings will not be automatically canceled.
- **Confirmation required within:**
- Define the timeframe within which users must confirm their booking after the reminder is sent. Unconfirmed bookings will be automatically released after this period.
#### Step 6: Save your changes
- Click on the `Update` button to save your changes.
### 3. Check-in with auto-cancellation
#### Step 1: Navigate to Zones/Maps
- Log in to the [Ronspot admin panel](https://admin.ronspot.ie/).
- Navigate to `Spaces > Zones and maps`.
#### Step 2: Select and edit the zone
- Choose the zone you want to configure by clicking on it.
- Click on the zone name or pencil icon to enter the zone settings.
#### Step 3: Go to the 'Check-In' tab
- In the zone settings, click on the `Check-in` tab.
#### Step 4: Enable the check-in system
- Choose the `Check-in type` that best fits your needs
For more detailed instructions on configuring the check-in system, [please read this article](https://help.ronspot.co/how-to-require-users-to-check-in?hsLang=en)
#### Step 5: Configure the following fields
- **Auto-release**
- `Yes:` If enabled, employees who fail to check in within the specified timeframe will have their booking automatically canceled.
- `No`: If disabled, the booking will remain even if the employee does not check in.
- **Auto-release after**
- Define the timeframe within which users must check in after their booking start time. Bookings where the user has not checked in will be automatically released after this period.
- Click on the `Update` button to save your changes.
- [User Guide](https://help.ronspot.co/user-guide?hsLang=en#main-content)
- [Quick Start](https://help.ronspot.co/user-guide?hsLang=en#quick-start)
- [Core Features](https://help.ronspot.co/user-guide?hsLang=en#core-features)
- [Advanced Features](https://help.ronspot.co/user-guide?hsLang=en#advanced-features)
- [Meetings](https://help.ronspot.co/user-guide?hsLang=en#meetings)
- [Troubleshooting](https://help.ronspot.co/user-guide?hsLang=en#troubleshooting)
- [Account Setup](https://help.ronspot.co/account-setup?hsLang=en#main-content)
- [Map Configuration](https://help.ronspot.co/account-setup?hsLang=en#map-configuration)
- [Space Management](https://help.ronspot.co/account-setup?hsLang=en#space-management)
- [Account Customisation](https://help.ronspot.co/account-setup?hsLang=en#account-customisation)
- [User Management](https://help.ronspot.co/user-management?hsLang=en#main-content)
- [User Authentication](https://help.ronspot.co/user-management?hsLang=en#user-authentication)
- [Managing Users](https://help.ronspot.co/user-management?hsLang=en#managing-users)
- [User Permissions](https://help.ronspot.co/user-management?hsLang=en#user-permissions)
- [Rules & Priorities](https://help.ronspot.co/rules-priorities?hsLang=en#main-content)
- [Confirmation & Auto-Cancellation](https://help.ronspot.co/rules-priorities?hsLang=en#confirmation-auto-cancellation)
- [Demand Management](https://help.ronspot.co/rules-priorities?hsLang=en#demand-management)
- [Priorities & Restrictions](https://help.ronspot.co/rules-priorities?hsLang=en#priorities-restrictions)
- [Integrations](https://help.ronspot.co/integrations?hsLang=en#main-content)
- [Single Sign-On](https://help.ronspot.co/integrations?hsLang=en#single-sign-on)
- [HR Systems](https://help.ronspot.co/integrations?hsLang=en#hr-systems)
- [Meeting Sync](https://help.ronspot.co/integrations?hsLang=en#meeting-sync)
- [Access Control Systems](https://help.ronspot.co/integrations?hsLang=en#access-control-systems)
- [Workplace Sensors](https://help.ronspot.co/integrations?hsLang=en#workplace-sensors)
[](https://ronspotflexwork.com/)
Download the user guide
**[Parking user guide](https://ronspotflexwork.com/ronspot-parking-user-guide-en.pdf)[Desk user guide](https://ronspotflexwork.com/ronspot-desk-user-guide-en.pdf) [M](https://ronspotflexwork.com/ronspot-meeting-user-guide-en.pdf)[eeting user guide](https://ronspotflexwork.com/ronspot-meeting-user-guide-en.pdf)**
Download the app
[](https://apps.apple.com/ie/app/ronspot-desk-parking-mgt/id1290760801) [](https://play.google.com/store/apps/details?id=ie.jemstone.ronspot&hl=en)
Ronspot Ltd, ATU iHubs, Dublin Road, Galway, H91 DCH9, Ireland — Ronspot® is a registered trademark. Copyright © 2025 Ronspot Ltd. All Rights Reserved.